All members are required to purchase an access key for keyless entry during our opening hours. The studio is armed with CCTV for your safety. By signing up to our membership, you are agreeing not to let anyone without an access key into the premises. All members are required to scan in on arrival. Access key fobs are a one off payment of $19.95. Please look after your key. Replacement fobs incur a $50 fee.

Bookings are essential and limited as our studio prides itself in spending individual time helping you with your technique and goals.

Members will receive a login for GymMaster to schedule & alter all classes. Please email if you have any problems booking your classes.

Members are required to manage their own bookings via GymMaster. Late cancels via phone or email are not accepted and will be deemed as a no show.

Members are able to book up to 14 days in advance.

Continual no shows & late cancels may lead to fines.

Our studio welcomes women of all abilities- we are here to encourage, motivate and help each other in every way possible. Please email or call if you have any concerns.

Men are welcome to train with us during our mixed classes as listed on our timetable.

Photographic and video imaging is used on our social media and across advertising. Please inform your instructor if you do not wish to be in any photographic material.

Please look after your belongings. Prima Fitness, its representatives and instructors will not be held liable for any loss or damage to belongings.

Memberships can be put on hold for a total of 4 weeks every 6 months. Hold period does not carry over and expires every 6 months. For any changes to your membership, please email and allow one weeks’ written notice. Debits are non- refundable and non- transferable.

Memberships can be suspended with one weeks’ written notice. Debits are non-refundable.

Members agree that the membership fees are not refundable and understand that non-usage of the gym does not allow for early termination of this agreement nor does it warrant a refund of any type. Members also agree and understand that any non-usage of the club does not affect any of the terms of this agreement and that Prima Fitness is in no way responsible for your level of usage nor is it responsible to notify you of your usage at any stage.

If you breach any term of this agreement or act in a way we deem inappropriate, we may suspend or cancel your membership or restrict your access to Prima Fitness. If any such breach causes us or another person costs, loss or damage, you agree to pay for these.